Refund policy

Effective Date: January 1, 2026

At Eggora, customer satisfaction is our highest priority. We are committed to providing high-quality refrigerator egg storage containers and kitchen organization products. If you are not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

We offer a 30-day return policy. You may request a return within 30 days of receiving your order.

To be eligible for a return:

The item must be unused or only lightly used.
The item should be returned in its original condition whenever possible.
All original accessories and packaging should be included.
Proof of purchase or order confirmation is required.

Free Returns

We proudly offer free returns worldwide.

If your return request is approved, our customer support team will provide return instructions. Please do not return products without contacting us first.

Refunds

After we receive and inspect your returned item, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method.

Please allow 5–10 business days for your financial institution to complete the refund process.

Damaged, Defective or Incorrect Items

Please inspect your order upon arrival.

If your item arrives:

Damaged
Defective
Incorrect
Missing parts

Please contact us within 7 days of delivery with clear photos and your order number.

We will gladly provide one of the following at no additional cost:

Replacement
Full refund
Alternative solution when appropriate

Order Cancellation

Orders may be canceled before they have been processed or shipped.

If your order has already been shipped, it will follow our standard return procedure.

Non-Returnable Items

For hygiene and safety reasons, some products may not be eligible for return if they have been heavily used, intentionally damaged, or altered after delivery.