Contact information

Effective Date: January 1, 2026

At Eggora, we value every customer and are committed to providing prompt, friendly, and professional support. Whether you have questions about our products, your order, shipping, returns, or general inquiries, our customer service team is here to assist you.

Customer Support

If you need assistance, please feel free to contact us using any of the methods below.

Website
eggora.rest

Email
support@eggora.rest

Phone
+1 (604) 869-2130

Business Address

PO Box 1833
Hope, BC V0X 1L0
Canada

Customer Service Hours

Our support team is available during the following business hours:

Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)

Saturday – Sunday
Closed

We strive to respond to all inquiries within 24 business hours.

Order Support

For faster assistance regarding your order, please include:

  • Your full name
  • Order number
  • Email address used for purchase
  • Description of your inquiry

Providing this information helps us resolve your request more efficiently.

Product Questions

Need more information before placing an order?

We're happy to answer questions regarding:

  • Product specifications
  • Storage capacity
  • Material information
  • Product compatibility
  • Product availability
  • Care and maintenance
  • Shipping details

Our goal is to help you make confident purchasing decisions.

Returns & Refunds

If you wish to request a return or refund, please contact us before sending any item back.

Our support team will provide complete return instructions to ensure your request is handled quickly and efficiently.

For full details, please refer to our Return & Refund Policy.

Shipping Assistance

If your package is delayed, tracking information has not updated, or you have questions about delivery, our support team will gladly assist you.

Please include your order number when contacting us.

Business Inquiries

For partnership opportunities, wholesale inquiries, media requests, or other business-related matters, please contact us by email.

Email: support@eggora.rest

Our Commitment

At Eggora, we believe that outstanding customer service is just as important as delivering high-quality kitchen organization products.

We appreciate your trust and look forward to serving you with professionalism, transparency, and reliable support whenever you need us.

Eggora

Website: eggora.rest

Email: support@eggora.rest

Phone: +1 (604) 869-2130

Business Address:

PO Box 1833
Hope, BC V0X 1L0
Canada